Terms And Conditions
The user has unconditionally
accepted the terms and conditions of use as given hereunder and/or elsewhere in
the site by using this site.
1. Flower arrangements
shown in Pictures are indicative. It may be possible that actual
arrangement varies due to availability of seasonal flowers and other
reasons beyond our control.
2.
If ordered flowers / cake / chocolates
/ sweets are not available, customer will be given the option to
choose other flower / cake / chocolates / sweets if order is given 1
day in advance.
3.
For same day delivery orders if
ordered flowers / cakes / chocolates / sweets are not available we
shall deliver available best quality flowers / cake / chocolates /
sweets of equal value or costumer has the option to get 100% refund
of their money.
4. If chosen gift item
is not available, customer will be given the option to choose other
item(s) or costumer has the option to get 100% refund of their
money.
5.
In case of incomplete/incorrect
address resulting in non-delivery, no refund is possible due to the
perishable nature of the product and the infrastructure costs
involved.
6. Delivery schedule
varies between same day delivery to delivery within three to seven
business days depending on the destination city or town. However, in
all metropolitan cities we deliver on the same day, within two
business days in all major cities & towns and within three business
days in all other places.
7.
Gift items like Chocolates, Dry
Fruits, Leather Bags, Watches etc. are normally dispatched through
courier and we cannot guarantee exact time of delivery. Delivery can
be done only to those areas, which are covered by our Courier
company.
8. If the recipient is unavailable at the time of delivery, we shall
take the order as delivered and the item will be handed over to a
relative/neighbour/colleague unless otherwise specified. However we
always try to take an appointment over phone before delivery.
9. Refusal of item by the recipient is considered as a complete
delivery. No refund will be possible.
10. In case no date of delivery is mentioned along with order, we
shall deliver / dispatch within 24 hours.
In case no date of
delivery is mentioned
along with order, we shall deliver / dispatch within 24 hours.
11. Delivery of certain items may not be possible under certain
uncontrollable circumstances. However, you always have a right to
get 100% refund of your money.
12. No claim of whatsoever nature under any circumstances will be
tenable other than the claim for 100% refund of payment made. All
such claims if any, are to be raised within 24 hours of delivery
/non delivery.
13. We can not guarantee the exact time of delivery, though we'll
take maximum care to have your flowers, cakes and gifts delivered at
the requested time.
14. The owners of the site retains the right to refuse any order
unconditionally.